• Managed Services Engineer

    Job Locations US-Audubon
    Posted Date 5 months ago(7/16/2018 10:54 AM)
    Job ID
    # of Openings
    Information Technology
  • Overview

    TalentFleX Solutions, a leading Business & Technology consulting firm, is actively recruiting a Managed Service Engineer for a client in the West Lawn, PA area. This person will be responsible for maintaining customer’s environments both hosted and onsite with RMM tools. The candidate will also be responsible for assisting with backup system maintenance tasks including adding agents, removing agents, monitoring backups and restorations.  


    • Maintain the health of client networks
    • Troubleshoot and repair server and network problems
    • Write and approve scripts for deployment in RMM tools
    • Monitor and maintain backup system for Smart DR and Smart Stor customers
    • Monitor and maintain firewall security policies and implement best practices
    • Perform and assist in “onboarding” new customers to services
    • Recommend new products and services based upon customer’s present and future needs
    • Effectively communicate with clients on recommended actions for problem resolution
    • Document problems and associated resolution in ticketing systems
    • Adapt to different challenging work environments
    • Candidate must be able to manage their time efficiently and work independently with minimal supervision
    • Work with other Engineers in a team environment in large deployment projects, troubleshooting and problem resolution
    • Mentor and provide hands-on education to other Engineers in relevant and filed-related subjects


    • 2 years of consulting experience
    • 1 to 3 years of hands-on experience with RMM tools (Kaseya, LabTech, GFIMax, etc.)
    • 1 to 3 years of hands-on experience with VMware vSphere 4.x-6.x Virtual Machine Management
    • 1 to 3 years of hands-on experience with Server OS, Application and data backup and recovery
    • 1 to 3 years of hands-on experience with Security Technologies (Firewalls, IPS, Web Filtering)
    • Experience with Fortinet security appliances
    • Experience designing and supporting site to site and remote access VPN solutions
    • Experience performing Microsoft Server Migrations (Active Directory, File Servers, SQL Servers, Exchange Servers)
    • Knowledge of Copper Category cabling and fiber optic cabling technologies
    • Must have excellent troubleshooting skills to diagnose and repair network connectivity problems in a timely manner
    • Must be able to participate in an on-call rotation to provide after-hours emergency support to customers
    • Advanced field-related education, degree, certifications


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